![]() Merrick started getting his Real ID more than two months ago. It’s confusion for customers as they navigate delays and different websites for appointments, renewals or other online services. It’s the snowball effect of a year of temporary pandemic-related closures or diminished services at Department of Public Safety offices or privately run tag agencies across the state. It’s the learning curve and outages of a new system to verify and process the long-delayed rollout of Real ID in Oklahoma. Oklahoma’s driver’s license and testing system is in disarray, and there’s not a single reason for why. Others are risking traffic fines and fees by driving with expired licenses. The delays mean some people can’t verify their identity to pick up medicine from a pharmacy, do banking transactions, get into a bar or pick up a six-pack at a liquor store. Those are just a few of the experiences of unlucky Oklahoma residents who have tried in vain to get their driver’s licenses renewed, get a learner’s permit or take a driving test. And Annee Doyle waited in line for six hours at an Oklahoma City tag agency in March to renew a license but the computer system crashed and she was told to go home. ![]() Crystal Gaul’s son turned 16 in March but still hasn’t been able to get a learner’s permit. ![]() It’s been a year since international student Vitalii Mikhailov first tried to take a driving test. Oklahoma's Driver's License System In Disarray, Still - Oklahoma Watch Close
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